Account
FAQ for account related topics
- ★ Account Security
- ■ My password has been reset
- ■ Account Page - Claiming Coupons
- ■ Facebook Login
- ■ Redeeming your Guest Pass or Starter's Package
- ■ IP Block
- ■ Downloading Black Desert Online
- ■ Forum Name Change
- ■ Guest Pass
- ■ Account Banned or Suspended
- ■ Email Change
- ■ No Verification / Password Reset Email
- ■ Cannot Create an Account
- ■ Dissatisfied with Customer Service
- ■ Coupons / Package items sent to the wrong server
- ■ Family and character name changes
- ■ Account Recovery
- ■ Haven't received package/coupon items after 24 hours?