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Imperfect fixed item information

Dear Adventurers,

If you are getting the "Imperfect fixed item information" error upon trying to claim items from your mailbox, it may mean that you are trying to claim too many items at once which will not stack in your inventory.

Please try claiming the items 1 by 1 instead, and it should work.

If it's still not working even after that, please contact our support team through the button below.


As a reminder, keep in mind that J's Letters from the Calpheon Banquet reward should be claimed from the mail before the January 8th maintenance, or they will expire.

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