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[Technical Issue] Unable to load website, forum, launcher or error code -118

If you are unable to access our official Website, Forums or Launcher, or are getting a -118 error code, please attempt a DNS flush:

  • From Windows Start, search for cmd.
  • Right click on Command Prompt and click Run as administrator.
  • In the console, type the following command: ipconfig /flushdns
    • If the command was successful, you will see the message "Successfully flushed the DNS Resolver Cache".
  • Afterwards, type: netsh int ip reset
  • Once done, restart your computer.

If the following steps do not resolve the issue, please contact our support directly by sending in a ticket below.

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