Humble Bundle FAQ

Why can't I redeem my key on Steam?

  • Black Desert Online keys from Humble Bundle can only be redeemed through our Website and is not available for Steam.
  • This means you can only play the game with the launcher that is downloadable through our website after creating an account and redeeming the key.

How do I redeem my key? 

To redeem your key you will need to create an account on our Website first.


Once you have done this you can now redeem your key here:


Can I refund my purchase?

  • Black Desert Online is not able to provide refunds for keys as the purchase was not done through our system.
  • Humble Bundle does not provide refunds to purchases made through their store, as a percentage goes to charity.


If you have any additional questions or concerns please let us know by submitting a ticket.



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