Why can't I redeem my key on Steam?
- Black Desert Online keys from Humble Bundle can only be redeemed through our Website and is not available for Steam.
- This means you can only play the game with the launcher that is downloadable through our website after creating an account and redeeming the key.
How do I redeem my key?
To redeem your key you will need to create an account on our Website first.
Once you have done this you can now redeem your key here:
Can I refund my purchase?
- Black Desert Online is not able to provide refunds for keys as the purchase was not done through our system.
- Humble Bundle does not provide refunds to purchases made through their store, as a percentage goes to charity.
If you have any additional questions or concerns please let us know by submitting a ticket.