Visual C++ Redistributables
It may happen that your system is missing crucial redistributable files, causing the game client to be unable to load properly, hence freezing on a black screen and ultimately crashing. To resolve this, make sure that you have all of the following redistributables installed.
Corrupted files can cause the client to freeze when loading. Running a file repair sorts issues like this out.
Drivers In Need Of An Update
Sometimes when drivers are outdated, it can lead to Black Screen issues arising. In this case, doing a total overhaul of the drivers is the best way to fix this:
- First off, download Display Driver Uninstaller to completely uninstall your Graphics Card Driver.
- Once this is done, restart your computer, and then install the most recent driver:
- Make sure to install the latest driver with a Clean Install.
- Restart your computer again.