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[Client] Black screen while loading

Visual C++ Redistributables

It may happen that your system is missing crucial redistributable files, causing the game client to be unable to load properly, hence freezing on a black screen and ultimately crashing. To resolve this, make sure that you have all of the following redistributables installed.

Microsoft Visual C++ Redistributable 2015 - 64-bit (x64)

Microsoft Visual C++ Redistributable 2013 - 64-bit (x64)

Microsoft Visual C++ Redistributable 2012 - 64-bit (x64)

Microsoft Visual C++ Redistributable 2010 - 64-bit (x64) 

File corruption

Corrupted files can cause the client to freeze when loading. Running a file repair sorts issues like this out.

Issue not solved?

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