[Procedure] How to clear your cache

Throughout your adventure, you may come across graphical or functional glitches that will simply make the game look messy; broken UI elements, unmovable characters in the character list, wrong textures, stuck capes and helmets, and frozen quests are just to name a few. To perform a cache clear, follow these steps:

  • Close your game client.
  • Delete the UserCache folder in C:\Users\<username>\Documents\Black Desert directory.
  • Delete the Cache folder in your game installation folder.

Note that your UI and game settings will be lost, although you can always use the Setting Archive function found at the top left of your Settings menu to save them online, giving you the opportunity to re-apply them on any system, at any time.

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