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In-game webpages not showing / Coherent UI has stopped working

We are aware that players using Windows 7 systems are unable to see in-game web pages, including the Black Spirit Adventure, Guild Rankings, Beauty Album, Wiki, and more.

Our developers are currently working on resolving this issue with Coherent Labs; for now, as a workaround, please set your Launcher's compatibility mode to Windows Vista (Service Pack 2). You can do that by following the instructions below:

  • Right click on your Black Desert Online Launcher.
  • Go to Properties.
  • Open the Compatibility tab.
  • Check the Run this program in compatibility mode for option, and select Windows Vista (Service Pack 2).

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Keep in mind that this option will greatly affect your game loading performance.

Thank you for your patience and understanding.

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