[Client] In-game webpages not showing / Coherent UI has stopped working

We are aware that players using Windows 7 systems are unable to see in-game web pages, including the Black Spirit Adventure, Guild Rankings, Beauty Album, Wiki, and more.

Our developers are currently working on resolving this issue with Coherent Labs; for now, as a workaround, please set your Launcher's compatibility mode to Windows Vista (Service Pack 2). You can do that by following the instructions below:

  • Right click on your Black Desert Online Launcher.
  • Go to Properties.
  • Open the Compatibility tab.
  • Check the Run this program in compatibility mode for option, and select Windows Vista (Service Pack 2).


Keep in mind that this option will greatly affect your game loading performance.

Thank you for your patience and understanding.

Issue not solved?

Submit a request