Follow

Failed to load the browser (-310)

We're aware of an issue where players are receiving a "Failure to Read Launcher Version" error after today's (12/14) patch.

 

We've had reports that this error can be temporarily resolved by swapping the region settings on the launcher and then back. (ie: NA -> EU then set it back to NA).

 

If that doesn't work, please try the following:

Navigate to this folder:

%localappdata%

You can simply click on the address bar in Windows Explorer and copy paste the above line.

Then delete the BlackDesertOnline folder and restart the launcher.

Issue not solved?

Submit a request
Powered by Zendesk