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FPS Issues

If you are experiencing FPS issues, we suggest disabling any "overlaying" programs, such as:

  • Riva Turner
  • MSI
  • Steam Overlay
  • AMD Gaming Evolved
  • Nvidia GeForce Experience
  • Skype - Overlay
  • etc.

You may also try resetting your ingame display settings (ESC - Settings):

reset_all.png

Windows 10

Your issue may be a Windows 10 (Anniversary Edition - AU) issue.
Major updates can cause big issues with gaming on Windows, and the AU is no exception. If you’re experiencing a low frame rate in games after updating, try turning off the Game Bar DVR feature by navigating to this Registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\ApplicationManagement\AllowGameDVR

Set that value to 0 and reboot. If this doesn’t help, check your graphics card drivers to be sure they’re up to date (and weren’t removed by the AU), as well as ensuring that the settings in your graphics software are set to their proper values and weren’t reset.


FPS drops, Flickering Lights, GPU Throttling

If you are experiencing FPS drops every 10 seconds or so (5 sec - 1 minute), this is an issue known as "GPU Throttling" caused by the power management or the overheating management of your VGA / PC. To fix this you can try the fix below.

Note: Be aware this fix will increase your PC's components speed / efficiency at the cost of increased power consumption / heat generation! - In general this method can't harm your computer (or it's parts) but if there is a lack of proper cooling will cause further issues! The known side effect of the solution: due the increased power consumption your notebook's battery will deplete sooner.

  • Disable the Cool and Quiet in your BIOS settings
  • You may set the coolers / fans to max speed to prevent overheating. We recommend doing this.
  • Set your VGA to maximum performance:
    Nvidia: To change this setting, with your mouse, right-click over the Windows desktop and select "NVIDIA Control Panel" -> from the NVIDIA Control Panel, select the "Manage 3D settings" from the left column -> click on the Power management mode drop down box and select "Prefer Maximum Performance". Click over the "Apply" button at the bottom of the panel to apply the changes.
    AMD: To change this setting, with your mouse, right-click over the Windows desktop and select "Radeon Settings" -> from the "Graphics Profile" - Select the "Optimize Performance" option.
  • Change the power profile selection on your computer, please follow the instructions below:

Windows 7 / 8

    1. Click on "Start."
    2. Click "Control Panel"
    3. Click "Power Options"
    4. Click "Change battery settings"
    5. Select the High Performance profile

Windows 10

    1. Right Click on "Start."
    2. Click "Control Panel"
    3. Click "Power Options"
    4. Select the High Performance profile

Nvidia Driver and FPS Issues

Some Nvidia GPUs are having issues when it comes to their drivers running Black Desert Online. It is worth noting that this driver issue isn’t limited to just Black Desert Online as it affects multiple games. For more info on this please visit the GeForce forums.

This Nvidia driver issue in conjunction with the known full screen bug in BDO is the most likely cause for users with Nvidia GPUs experiencing big FPS drops and lag. The way to fix this issue for users with Nvidia GPUs is to uninstall their GPU driver and reinstall it using the custom installation option when installer is running.

First, users should remove any software and registry keys linked to Nvidia using CCleaner or Glary Utilities.

After that they should uninstall the problematic driver.

To uninstall the driver users can download and use the tried and tested tool ‘DDU’ from the official page here or via this mirror. Run ‘DDU’ and select ‘Clean & Restart’.

When your machine restarts you should install the 362.00 driver package using the 'advanced' or 'custom' install options of your choice.
Note: If you aren’t using the Nvidia 'suite', the only software you need is the "Graphics Driver" itself and the "PhysX System Software" package.

If you are still experiencing FPS / shuttering issues:

  • Change your ingame settings to High End mode to lessen the amount of stuttering.
  • Fullscreen mode eliminates 70 % of the stuttering compared to Windowed mode.
  • Put Threaded Optimization to ON in the Nvidia Control Panel
  • Turning Gsync on results in less stuttering but a lower framerate


FPS is limited to 24 or 30

It's a known issue with the AMD / Nvidia drivers when your monitor "classifies" as a TV in their code (Depends on the Standard, NTSC 30 FPS / Hz - Pal 24 FPS / hz.). We suggest to use the full screen windowed mode and this problem will be solved.


Low FPS in general

In the launcher - settings (cogwheel icon), change the following:

Graphics Quality - High 2 --> Medium 2 (or lower)
Texture Quality - High --> Medium (or lower)


Hopefully the above will solve the issue for you.

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