Character Default Appearance

Some players are experiencing an issue which causes their character to display as the default character model, instead of showing the changes they made during character creation. To fix this issue, please try the following steps:

  • Delete the UserCache folder in "Documents" -> "Black Desert"
  • Delete the Cache folder in your game installation folder.
  • After deleting the Cache folders, restart your game.
  • Change to a channel you have not been on recently
  • Rename the version.dat file and run the launcher again

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