Removing Cookies

If you experience issues with logging into the website, redeeming codes, or similar issues with the website functionality, please try clearing your cookies. You can find the instructions depending on your browser outlined below:

Internet Explorer / Edge:

  1. Launch Internet Explorer / Edge.
  2. Open the Internet Options Menu.
  3. On the General tab, select Delete, in the Browsing History Section.
  4. Select the Cookies check-box, and hit the Delete button.


  1. Click the menu button and choose Options.
  2. Select the Privacy panel.
  3. Under History, set Firefox will: to Use custom settings for history.
  4. Click Show Cookies.... The Cookies window will appear.
  5. In the Search: field, type the name of the site whose cookies you want to remove. The cookies that match your search will be displayed.
  6. Select the cookie(s) in the list to remove and click Remove Selected.
  7. To remove multiple cookies, select the first cookie and press Shift+End to select all the cookies in the list.Then press Remove Selected.

Chrome version 46 :

  1. Go to the 'Customize and control Google Chrome' menu
  2. Select 'Settings'
  3. Click on 'Show advanced settings'
  4. Under 'Privacy', select 'Clear browsing data...'
  5. Check the box for 'Cookies and other site and plugin data' then click on 'Clear browsing data'

Opera 33.0:

  1. Go to 'Settings'
  2. Select 'Privacy & Security'
  3. Go to 'Cookies'
  4. Click on 'All cookies and site data'
  5. There you can click on 'Delete all'


Safari 5.1 + (including more recent versions)

  1. On the Safari Menu, click on 'Preferences'
  2. Select 'Privacy'
  3. Set your preferences for accepting cookies next to 'Block Cookies'
  4. Select 'Parties and Advertisers' - 'Always' or 'Never'
  5. If there are any website data/cookies being stored, click 'Details'
  6. To remove specific data, highlight the information and click 'Remove'
  7. To remove the data from all the sites, click 'Remove All'

Safari 5.0.x - (older versions)

  1. On the Safari Menu, click on 'Preferences'
  2. To enable cookies, select next to 'Accept Cookies' the option 'Always or Only from sites you navigate to'
  3. To disable cookies, select 'Never'
  4. To view your cookies, click on ''Show Cookies'
  5. Remove all cookies by clicking, 'Remove All'

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