Credit/Debit Card Issues

If you are having issues with your credit/debit card, please try the following:

  • Make sure you are entering all of your card details correctly into the fields;
  • Check your browser addons: Some may be blocking credit card information from being transferred;
  • Make sure that overseas payments are permitted;
  • Contact the credit card issuer to see what is causing the issue.

If you are unable to resolve your payment issues, please contact

Issue not solved?

Submit a request