If your boat starts to float in the air while sailing and you are now stuck, please submit a ticket under “Gameplay > Stuck” and provide us with the following information:
- Character Name:
- Approximate place where you are stuck:
- Approximate date and time of incident:
We will teleport your character and boat to the safest location. If you are online, we will kick you in order to teleport your character safely. It is best to either be offline or play on a different character after submitting a ticket.
In the meantime please refrain from the following:
- Remote collecting your boat and Using Escape - You can use the Escape function to go to a safe place instead of floating in the air but this will only move your character and not your boat. If you choose to remote collect your boat you will have to pay silver and your boat will have 0 hp. Your boat will be sent to the wharf where you clicked remote collect if there is nothing in the inventory of your boat. If you do have items in its inventory it will be sent to the nearest wharf.
- Re-logging - If you logout and log in again your character’s state will remain the same. Be careful if you do this because you might fall to your death.