Haven't received package/coupon items after 24 hours?

Normally, these items take 24 hours to be delivered to your game mail.

If the items are taking longer than normal to show up your game mail (up to 72 hours), we can look further into this issue for you.

For this, simply send in a ticket below, and make sure to include a screenshot of your account page, showing that the coupons have been claimed.

Thank you for your patience, and our apologies for the inconvenience.

Issue not solved?

Submit a request