Before you decide to purchase the coupon you can click on the pet you have from the Pearl Shop and browse through the appearances near the bottom right corner of your screen where it says, “Check Appearance”.
Click on the arrow to view the appearances.
Each pet will have different appearances you can change to, you can not change the breed or species with this coupon.
You can purchase this coupon for 250 Pearls in the ‘Pet’ tab or 1400 Loyalty under ‘Loyalties’.
Once you have the Coupon, make sure to have the pet you would like to change the appearance of checked in otherwise you cannot use the coupon.
Right click the coupon from your inventory, select the appearance you want and press “Change”.
Thank you for your understanding!