After you have purchased a Gift Package, it will show up on your Gift Package List. You can copy the code and give it to your friend to redeem at this link. Once purchased, gift packages cannot be returned.
Please mind that the gift package is currently not available for Steam players due to technical restrictions.
When your friend reaches level 30, you will be able to select your reward from the Gift Package List.
(Please note that it may take up to 24 hours for the Gift Package List to be updated after your friend has reached level 30)
- By pressing the "Get Coupon" button, you can choose your reward of choice (Polar Bear, 1000 Pearls, or Hedgehog).
- Confirm your choice, then choose the region you would like to send the reward to.
- After confirming the region you will be redirected to the Coupon list on your Account Information page. Claim your coupon to have the reward sent to your in-game mail.
- Check your in-game mail for your reward!
If you are still missing your coupon even after waiting for 24 hours, please send in a ticket below and we'll be able to check what went wrong.