How can we guide you?
XBOX / PS4
Customer Support
Announcements
- ★ [Known Issues] Account Transfer Registration
- ★ Transfer of Service FAQ
- ★ [Season] How to convert your Season gear
- ★ FAQ - Graduating Early from the Season Server
- ★ Season Server FAQ
- ★ Are you an Xbox/PS4 Player?
Account
- ★ Email Change
- ★ Handling of your Personal Data
- ★ 2-Step Verification FAQ
- ★ Upgrading your Basic / Standard Package
- ★ Account Page - Claiming Coupons
- ■ Affected Coupon List 2021
Payment
- ★ Game refund Policy
- ★ How the Pearl Shop layout works
- ★ How to purchase Kakao Cash
- ★ How to use the Coupon Book
- ★ Pearl Item Refund / Transfer Policy
- ■ Credit/Debit Card Issues