How can we guide you?
XBOX / PS4
Customer Support
Announcements
Steam
- ★ Can I switch my account over to Steam?
- ■ Can I upgrade my Steam package?
- ■ api-ms-win-crt-runtime-I1-1-0.dll missing
- ■ Black Desert Online Steam Launcher has stopped working
- ■ Steam Verification and Error Code 112
- ■ Steam Error Codes
Account
- ★ Email Change
- ★ Handling of your Personal Data
- ★ 2-Step Verification FAQ
- ■ Facebook Login
- ■ Account Banned or Suspended
- ■ No Verification / Password Reset Email
Gameplay
- ★ Dim Magical Armor/Weapon Phase Out
- ★ FAQ - Graduating Early from the Season Server
- ★ Season Server FAQ
- ★ Tag Characters
- ★ [Mounts] Breeding Horses
- ★ [Mount] Mount Skill Coupons
Payment
Old Public Articles/Alerts
- ★ Available Classes
- ★ Need your account deleted to use your Email for Steam?
- ★ Supported Countries - IP Block
- ★ Supported Languages
- ■ Account Recovery
- ■ Affected Coupon List 2021